How can we help?

2-Factor Authentication

Your communication within a messaging solution can often include private or sensitive information. If a malicious actor somehow gained access to your credentials your communication channel could be at risk. 

Contact 2degrees to switch on 2FA

The 2degrees team can turn on 2FA for your account – please email business@2degrees.nz to request it, or contact us on the numbers at the bottom of this page.

Group Text has a few default security measures in place:

Group Text also offers two-factor authentication, adding another security layer to the login process, reducing the chances of your account getting hacked. Just knowing and entering your password is not enough since there is a second layer which is usually time-sensitive. This makes the process a whole lot more secure.

Two Factor Authentication is based on two categories of authentication data: something you know (i.e. your password) and something you have (i.e. your phone).

How it works:

Before turning on 2FA - what do you need to have:

All users on your account must have mobile numbers added to their user profile. To check, log in to the web portal and select your name on the top-right to go to your profile and ensure you have a mobile number added to your user profile.


Useful information about 2FA: