User Roles

A user is simply a profile with access to login to the web portal. A user can be invited to one or more accounts by an account administrator. A user can have one of the following access permissions:

• Administrator (Parent Account level)
  • Invite users to the parent and/or sub-accounts
  • Manage billing data
  • Share groups
  • Report on sub-accounts

• Administrator (Sub Account level)
  • Invite users to that specific sub-account
  • Manage Account Settings
  • Manage Email to SMS registrations and settings
  • Resubscribe an unsubscribed contact
  • Create and manage API keys
  • Create Webhooks
  • Create Automation Rules

• Advanced User
  • Send messages
  • Report on current account usage
  • View inbox
  • Create groups and contacts
  • View user

• Basic User
  • Send messages
  • View inbox (only replies to their own messages)
  • View reports (own message data only)
    • Cannot export reports

Users can be added or removed without impacting the account settings, data or sending functionality.