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- FAQs
- Account Management FAQs
- What are the benefits of using Sub Accounts?
What are the benefits of using Sub Accounts?
Benefits of Sub Accounts:
- Company divisions
- Create a sub-account per department or work function for easy management and reporting on teams
- Focused reporting
- View messaging reports by work function instead of user
- Shared access
- Multiple users can access the same sub-account meaning they can share an inbox and contacts
- Messaging logs display which user sent the message, thus removing any confusion
- Security
- Team members no longer have to share credentials as users can easily be invited or removed from accounts without impacting any sending functionality
- Passwords on shared credentials are no longer at risk when a team member leaves the company as each individual has their own credentials
- Business Continuity
- Team members leaving the organisation can be removed from a sub-account without impacting any other users
- API Key Management
- One or more developers can be given access to only the sub-accounts with API keys
- You can create multiple API keys on a sub-account or split your testing and production keys across multiple accounts
- Email to SMS
- Email to SMS registrations no longer have to be user accounts
- Segregate your Email to SMS team members into a separate Email to SMS specific account
- Allow a user with their own account register their email against that account so whether they send from the web or their email, it all gets logged against the account