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Can I still report on a sub-account that I deactivate?

Yes, deactivated accounts are still accessible from the Accounts dropdown in Detailed Reports.

  • From the parent account, navigate to Reports > Detailed Reports
  • Select the sub-account from the Accounts dropdown menu. 
  • Summary data is displayed at the top of the page. 
  • Detailed logs for inbound and outbound messages are available by scrolling down the page.